Personal Blog

Sweetscape

Welcome to Sweetscape! I’m Ferdie, a Virtual Assistant based in Manila Philippines. I created this blog site to showcase what I’ve got and share my experience with traveling, product reviews, and some helpful tips through writing .

Sweetscape is a word that best describe what I want. This website consist of the articles I wrote and details about me.

Virtual Assistant Philippines

Profile

I am an experienced Customer Support and Technical Support with background in Verification and Up-selling. I have been providing excellent customer service satisfaction for different campaigns in the past years. This experience had me develop the ability to communicate effectively and comprehensive knowledge of the methods and best practices of providing excellent customer service.

I have handled various campaigns where I was able to enhance my skills in Communications, Multitasking, Technical, Sales, Microsoft Office, Time Management, and a little bit or Research. I am resourceful and can learn quickly.


Campaigns/Projects handled

Western Funding Inc (Auto Finance)

Loan Verification Specialist

Comcast (US 3P Services)

Customer Service/Technical Support

Boost Mobile (US Telco)

Customer Care | Retention | Technical Support

Sprint (US Telco)

Customer Service Representative

US Promotion (sunset getaway)

Appointment Setter

Core Skills


Awesome communication skills

Fast Learner

Microsoft Office

Photoshop

Social Media Management

Phone Support

Can work with minimal supervision

WordPress Management

Email Support

Blog

Wireless Recgargeable Silent Optical 6D USB Mouse

Wireless Rechargeable Silent Optical 6D USB Mouse

Like what I mentioned to my previous post HERE!, I am trying to build my own computer because this way I can save money at the same time I can

Redragon K509 Dyaus 2 Gaming Keyboard

Review: Redragon K509 Dyaus 2 Gaming Keyboard

“I was planning to buy a laptop with backlight, but I was on a tight budget”I was literally fed up with looking for a great laptop but not so expensive.

Logitech H390 Noise Cancelling

Review: Logitech H390 USB Headset with noise reduction

The productivity of the Home-based inbound and outbound agents relies heavily on concentration, accessibility, and effective communication. This Logitech H390 USB headset with crystal clear and noise-canceling mic is a pretty handy productivity tool for them. The

Palaui Island

Palaui Island: Travel Guide, Expenses and more

Palaui Island lies on the northeastern tip of mainland Luzon under the jurisdiction of the town of Sta. Ana, a special economic zone bustling with modern industrial establishments and blessed

PLDT Home Prepaid WiFi

Review: PLDT Home Wifi Prepaid

PLDT Home Prepaid WiFi is one of the best prepaid wifi across the country as it comes with 10GB data for 7 days upon activation. This is a plug and

Pico De Loro Batangas resort

Summer Outing at Pico de Loro – Beach and Country Club

About Pico de Loro Pico de Loro Cove is a 40-hectare “Residential Resort Village” and is the first development in the “Premier Sustainable Coastal Resort Town” of Hamilo Coast. Hamilo

REVIEW: BAVIN P11 Headset with Anti Fall Design Earphones

Howdy! Lazada Philippines had a sale on selected items. That is not just the only promotion I took advantage of, Gcash also had a voucher code that could be used

My way of learning about home-based jobs

  I started working in the Call Center industry since 2015, but I never thought that this kind of job can be done from home. It took me a couple

Cebu Pacific payment thru Gcash

How to pay “ON HOLD” bookings with Cebu Pacific thru GCash

  To pay for your booking is not that difficult nowadays. But sometimes, we don't have our cards on our wallet when airfare snap sale is announced. With CebuPacific, there's

Minalungao Water Park

Travel Guide: Minalungao National Park in Nueva Ecija

Summer never ends. Supposedly, summer isn't done yet until May of 2019 but it started raining since the first of May. We decided to get somewhere before it's too late.

Shopback sweetscape

Shopback withdrawal through Globe Gcash

What is ShopBack? It's a cashback reward program available across Asia-Pacific with over 5 million members on its platform. It allows online shoppers to take a portion of their cash

Get in touch

If you are interested to my service, feel free to reach out!

Virtual Assistant
Customer Service Representative
Experience Technical Support
Social Media Management

If you are with Upwork and wanted to invite me for a project, kindly visit my profile just by clicking HERE!